Our client owns a retail bike shop operating out of multiple locations within Australia. The retailer has recently experienced a number of breakins. The most recent occured early one Sunday morning with intruders forcing their way into one the stores.They used a sledge hammer managing to break the security doors, damage the bicycle racks, and stealing several bicycles.
The client notified us the following day, and shortly after provided us with our requested documents of CCTV footage, police report, photos, stock listing of stolen items and approx cost for repairs to damaged doors and racking.
We submitted the insurance claim the same day as the documents were received along with our unique claims format to make the claim process easy for the insurer to review and decide on coverage. A week later the insurer made the claim payment for all damage sustained and stock values of the stolen items, totaling over $21,000.
Quick settlements are often experienced by our clients due to our claims management process and our claims team at Tresidders.
- If you own a business, ensure you have security cameras installed as this provides evidence for the claim. It also pays to install small cloak devices as these omit smoke making it more difficult for intruders
- To minimise interruption to your business, ensure you keep neccessary paperwork
Our team of Insurance Brokers specialise in complex risk management. If you would like to talk to someone about your risk management or request a quote for your business, please contact us on (03) 9021 7700 today.